Knowledge Base
Zaptic
Recent Articles
Understanding how to navigate the Zaptic Portal - The four main tabs
How to access the Zaptic portal - Navigate to my.zaptic.com This can be done on computers or mobile devices/tablets We recommend Google Chrome where possible The four main tabs of the Zaptic portal Procedures Boards Teams Data-management 1. ...How to bulk update locations
How to bulk update locations In order to bulk update locations in Zaptic you need - Access to the portal Data-management permissions A CSV containing the Zaptic ID's of the location you wish to update, and the data you wish to amend 1. Access the ...File size limits when uploading media into workflows
File size limits for media uploads When adding media into Zaptic workflows, different file types have different size limits. These can be found below - Extension Max upload size AVI 2GB CSV 5MB DOC 5MB DOCX 5MB JPEG 5MB JPG 5MB MOV 2GB MP4 2GB PDF ...How to assign actions from within the Zaptic app
To assign actions from within the Zaptic app, you first need to access the report's audit trail. Guidance on this step can be found in the following article - How to access and use report audit trails within the Zaptic app. 1. From the report audit ...How to access and use report audit trails within the Zaptic app
1. Report audit trails can be accessed on completion of a new report, by selecting a report from the done tab within the app (found on the to-do list page), or by using the unit search page to access completed reports against a given unit - Unit ...
Popular Articles
How to create a procedure
What you need in order to be able to create a new procedure - Access to the Zaptic Portal through my.zaptic.com Procedure Management permissions within the portal How to Create a Procedure 1. Access the Zaptic Portal through my.zaptic.com 2. ...How to invite new users
What you need to be able to invite new users to Zaptic - Access to the Zaptic portal through my.zaptic.com User Management permissions within the portal You need to be a member of any team(s) you wish to add users to when inviting How to invite new ...How to use To-Do list filters
Background: Based on the fact that operators move around and can be working on Line 1 one shift and then Line 2 the next, in Zaptic, by default, they will have access to all CIL tasks. It is then up to the operator to filter their To-Do list based ...How to change language in the Zaptic App
General Details Users in Zaptic can change their language through the Zaptic App in the Settings menu The language selected will update both the App and the Portal Changing the language in Zaptic will change the core application language, the user ...Super-user training - app session articles
These articles provide an overview of the super-user training session that showcases the Zaptic App Overview of the App and its pages - Understanding how to navigate the Zaptic App - The five main areas How to find the version of the app you are ...