Knowledge Base
Zaptic
Recent Articles
FAQ: I need to submit a report, how can I do it Zaptic?
There are 2 methods which can be used to submit a report. The first method is used if you are using a tablet or a smartphone. Check if Zaptic 2.0 is installed on your device. Go to the article "FAQ: How to install the app on my device?" if you need ...Create, Edit and Delete Unit Types
Data Management is are a powerful feature in Zaptic. It enables Zaptic Portal users to: - Setup standardized list (example: list if areas on a site, list of product etc.) - Establish hierarchies (example: connect the area to a list of sub-areas) - ...Beta Authoring Triggers
The Zaptic Beta authoring experience brings the authoring and trigger creation in line for easier use and application. Zaptic uses the term "Trigger" to refer to an automated occurrence which happens based upon either the simple act of a report ...Triggering a manual sync
Manual Sync You can trigger a manual sync in Zaptic if you're app has not recently synced. If it has recently synced automatically, this won't be possible. To do so: Open the settings cog in the top left-hand side: Click on the troubleshooting tab ...Ad hoc activity
Ad hoc activity Users with no scheduled tasks, can access certain tasks by pressing the + button at the bottom of the screen. Here you may find tasks such as “Near Miss” or “Maintenance Tags” which are completed on an ad-hoc basis. The + button is ...
Popular Articles
How to invite a new user?
Note 1: You need to have USER management permission to do this operation. A quick way to verify if you have that permission is to quickly check if you can see the TEAMS tab (located at the top of your Zaptic page). If you don't see this, you should ...Push Notifications
Push Notifications To turn on push notifications ensure you have allowed them on your device level settings. For Apple devices (iOS) Go to Settings (Grey cog) Click on Notifications Find Zaptic (Ordered alphabetically so at bottom) Ensure ...Triggering a manual sync
Manual Sync You can trigger a manual sync in Zaptic if you're app has not recently synced. If it has recently synced automatically, this won't be possible. To do so: Open the settings cog in the top left-hand side: Click on the troubleshooting tab ...Create, Edit and Delete Unit Types
Data Management is are a powerful feature in Zaptic. It enables Zaptic Portal users to: - Setup standardized list (example: list if areas on a site, list of product etc.) - Establish hierarchies (example: connect the area to a list of sub-areas) - ...Campaigns
In the Campaign section of the portal, you can create a new campaign, edit an existing campaign or view top level, user specific data. Building a Campaign Click the button in the top left-hand side of the page to begin. Fill the various ...