How to reset a forgotten password
You can reset a forgotten password from the Zaptic login page, when trying to sign in to the portal or the app.
After entering your email, if no single-sign-on is in use, you will be taken to a page asking for your password. Here you can see the ''I forgot my password'' option which will allow you to reset your password by sending a reset link to the email address associated with your account -
Note: In situations where a dummy email is in use, please contact firstname.lastname@example.org providing the email address associated with your account and informing them that you cannot reset using this method as the email is a dummy email.
How to change your password within the Zaptic App
1. In order to change your password within the app, you first need to navigate to the settings cog found at the top-left of the to-do list page - 2. Navigate to the security section, and select the 'change' password button. This will then request ...
Understanding how to navigate the Zaptic App - The five main areas
How to access the Zaptic app - On chrome, navigate to app.zaptic.com Apple Store on IOS Playstore on Android The five main areas of the Zaptic app To-do List and Done tab Unit Search (barcode scanning) Notifications menu Ad-hoc menu Settings ...